About Paladin

A Partner For Today

Paladin Managed Solutions is a local, veteran owned office technology dealer and business software company based in Springfield, MO. We offer the most sophisticated document capture, & processing software available in the market coupled with an award-winning manufacturer, Konica Minolta to help businesses increase productivity while reducing operational costs. Whether your business is looking to replace your printing technology or completely automate manual processes, you will find that Paladin Managed Solutions has the hardware, software and support to meet your specific business needs.

OUR CORE BUSINESS SOLUTIONS:

  • Copiers (Multifunctional Printing Devices), Printers & Scanners
  • Document Capture and Management
  • Electronic Forms
  • Custom Software Integration
  • 3D Printers
  • Promethean ActivPanels
  • Telepresence Robots
  • Production Printing including Wide Format Printers
  • Managed Print Services

Service:

Our local service staff is ready to quickly resolve any issue that should appear, by fixing it correctly the first time. We call this first call effectiveness (FCE). Not only will we show up quickly, but your issue should be resolved within the first visit. Also, we offer a variety of options for companies that cannot afford to be down for lengths of time including hot swaps, loaner programs and redundancy.

Support:

Our products come with lifetime complimentary training. For the duration you have our product(s), you will always be able to know how to operate them. Our Konica Minolta products also carry the Customer One Guarantee including device replacement.

Financing:

Paladin Managed Solutions offers complete flexibility when leasing hardware or software. We offer financing options between 12-63 months with 3rd party, internal, capital or operating leases available. With all these options, we will be able to find the price that meets your budgetary requirements.

Mission:

We strive to be the technology resource our customers count on day in and day out. Our goal is to always bring the latest technology for efficiency & automation that helps our clients grow their business and provide their customer base with a unique experience.

Core Values:

P — Pragmatic — always resolve issues with ethical, practical decisions
A — Automation — be the best at creating automation and efficiency
L — Linking — bring the best technology for allowing databases to work together through custom integration
A — Agnostic — always bring agnostic technology that will never “lock” our customers into proprietary software.
D — Diligent — always follow through with promises to customers
I — Integrity — our customers will always get our honesty
N — Nimble — work quickly and diligently to get our customer’s needs and issues resolved